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MLB FAQ

How do I access my tickets via the MLB Ballpark App?

To access your tickets, please follow the steps below:
  1. Download the MLB Ballpark App from the App Store or Google Play Store:
    App Store   Google Play
  2. Open the app, tap "Get Started", and select the home team as your favorite team.
  3. Log in to an existing MLB account (if you already have one), or create a new account.
  4. Important: Make sure to use the same email address provided in your order when creating your MLB account.
  5. Tap the "Tickets" button at the bottom center of the screen, then select "Go to your MLB account."
  6. If you're a new user, you will receive an email to verify and complete your MLB account setup.
  7. Tap "Tickets", go to the "Wallet" tab, click on the event, then tap "View" next to your seat numbers to access your tickets.
  8. Enjoy the game!
We are not affiliated with MLB Ballpark App. Please note that we cannot troubleshoot issues that occur on MLB Ballpark, and you will need to contact MLB App Support directly for answers to your concerns.