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About Us

* TicketZoom was the first ever event ticket site to be part of the Coca Cola "My Coke Rewards" program; it's one of the largest promotional programs and was also the American Idol TV show and Olympics promotional partner and sponsor.

 

* TicketZoom is the largest independent ticket company in the United States and was the #1 partner for a Ticketmaster company. TicketZoom prices are generally less than our competitors.

 

* TicketZoom is represented by Ogilvy. They are the largest public relations agency in the world, representing Fortune 100 companies such as Ford, American Express, Walt Disney Company, Microsoft, etc.

 

* TicketZoom's founder and CEO has been featured in several television commercials, including Nike, McDonald's, Kelloggs, Sprite, Nintendo and KFC as well as several major network television shows.

 

TicketZoom, via our ticket network, acts as an intermediary between buyers and ticket sellers to facilitate the purchase and sale of event tickets, and as such is not directly involved in the actual ticket listing or sale transaction between the buyers and ticket sellers. Our ticket network takes pride in offering a safe and secure online shopping experience. Our network is proud to guarantee customers that they will only find legitimate tickets. Our network also offers one of the most extensive seating selections available online.

 

Selection

Our ticket network offers tickets to every major sporting event, theater production, and concerts. 9 out of 10 ticket sellers in North America have their ticket inventory listed on our network.


Customer Service

Our ticket network appreciates each and every customer. Our network preachs that each individual order will be handled in a timely fashion. All orders are processed by a trained customer service representative. Feel free to call with any questions or concerns you might have and you will receive a prompt response.

 

Secure Buying Experience

 

You can shop with confidence knowing that your personal information is secure at all times. Your transactions are processed on a secure server with full 128-bit encryption. This ensures that all of your personal information cannot be read as it travels over the internet.


Buyer Guarantee

You will receive a 100% refund for any event that is cancelled and not rescheduled. After receiving an order confirmation from our ticket network, if for some reason the tickets you selected were not available, our network will substitute comparable or better seats or our network will refund your money. All tickets are guaranteed to be 100% authentic, this is something that fan-to-fan and internet auction sites cannot provide. Speedy order processing and professional ticket delivery…you will always be on time for the event! All transactions are processed on a secure server with full 128-bit encryption. This means all of your personal information, including your credit card number, cannot be read as the information travels over the internet.

 

TicketZoom Customer Support

 

Our ticket network call center is open every day from 7 am to 1 am (Eastern Time).

 

Our website is open for business 24x7, 365 days a year.


Phone: 1-888-292-8413

 

eMail: support@ticketzoom.com

 

TicketZoom Business Development

 

eMail: corpinfo@ticketzoom.com

 

Public Relations by Ogilvy

 

eMail: media@ticketzoom.com